Inform Yourself Before Beginning Your Next Home Project

Adding the latest audio-video features to your home should be an exciting journey, not an overwhelming one. 

At Hermary's, we've guided countless Bay Area homeowners through the residential AV installation process for over 60 years. We can help you turn a dull TV room into a multi-purpose media space fit for the entire family or incorporate an immersive home theater into an unused room. Regardless of your AV goals, you need to ask a few key questions about the companies you’re considering for your new or upgraded AV systems. 

Even the best companies and their offerings may not be a good fit for your project! So, keep reading to explore the top five questions you need to ask.

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1. What Kind of Audio/Video Solutions Are Available?

Home entertainment requires more than a big TV mounted on the wall. Though you can settle for a basic television and speaker setup, you could instead turn the traditional entertainment model on its head and transform your living space into an immersive entertainment environment. 

At Hermary's, we specialize in creating customized AV installations that include only one or a combination of the following:

• Home theater installations that rival commercial cinemas

• Multi-room music systems that follow you throughout your home

• Outdoor entertainment solutions that turn your backyard into a resort-like retreat

• Hidden solutions that discretely add technology without detracting from your home's architecture and interior design

• High-performance audio systems deliver concert-hall quality sound while maintaining the aesthetic integrity of your space.

• Smart home control unifies these diverse systems so you can manage your entire home's entertainment from a single interface.

2. How Do You Future-Proof the AV System?

We understand home technology is a significant investment, so you want assurance that your new system won't become obsolete in a matter of months. Our approach to planning for the future begins with infrastructure. We install a robust networking and structured cabling backbone that allows for flexibility. 

A scalable system should accommodate emerging technologies and additional devices as your needs evolve. Hermary’s solutions are built on open standards and compatible with popular technology ecosystems. The result is a new AV system that remains relevant and expandable for years.

3. What is the Timeline for a New AV Installation?

Every project is unique, and we believe in setting clear expectations from the start. During our initial consultation, we'll discuss your needs and expectations. With that information, we can draft a comprehensive project plan that accounts for all phases—from initial design through final testing. 

Our proven process includes detailed notes of budget, scope, and stakeholder involvement. We coordinate with interior designers, architects, and builders so we can all work well together, which is essential for larger projects with several moving parts. Most importantly, we maintain open communication so you remain informed of progress as we go, proactively addressing any timeline adjustments or change orders efficiently.

4. How Can I Trust Your Company's Expertise?

We're proud to be HTA Certified by the Home Technology Association, an independent organization that rigorously evaluates technology integrators based on technical competence, customer service, and reputation. Our HTA Certified - Estate Tier certification represents our commitment to excellence and gives our clients confidence in our capabilities. 

However, we encourage you to look beyond certifications while researching AV installation companies. Speak with our past clients and your friends, review our online portfolio of successful installations, and visit our showroom to experience our work and customer service firsthand. 

5. What Kind of Customer Service and Aftercare do you Offer?

Your relationship with Hermary's doesn't end when we’re done installing. We provide comprehensive support through our dedicated aftercare service plans, offering same-day emergency service and 24-hour phone support. 

Our remote system monitoring capabilities allow us to identify and resolve potential issues proactively before they impact your experience. We typically address non-emergency service issues within 1-2 days, and our service contracts provide peace of mind through guaranteed response times and regular system maintenance.

We’re Your Bay Area AV Installation Experts

Schedule a visit to our Control4 and Savant-certified showroom, or chat with us below to explore the latest AV and home automation technologies. We can’t wait to hear from you!