As audio/video installation and home automation professionals we take great pride in having a standardized design-build process in place to ensure you receive a high-quality, reliable solution in your Oakland-area home or business that matches your performance expectations.
Let Our Process Guide the Way
From start, to finish, and beyond...
Whether you're a new customer in Oakland interested in installing our smart home WiFi solutions, or an existing AV system customer in San Francisco or Danville seeking support, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our talented staff of representatives is knowledgeable, responsive, and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
1. Discovery Process:
Your project begins with a one-on-one conversation where we learn everything about your needs and preferences so we can design a system curated just for you. We’ll take the time to learn about your lifestyle, interests and budget or space constraints. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities for your business or home automation system.
2. System Design:
The next step is taking the information from the initial discovery meetings to craft the design for your system according to your performance priorities and budget qualifications. This proposal gives an overhead explanation of the subsystems for each room. It outlines the features and functionality you can expect from installing whole-home audio/video, lighting and networking. We’ll discuss it with you and integrate your feedback before moving on to the next stage.
4. Implementation Process:
5. Service & Support:
After installation, we ensure our clients enjoy a world-class service experience to keep their integrated technology running smoothly for years. How can you enjoy optimal performance from your system? Every piece of documentation is kept for future service, manufacturer warranties are guaranteed, and we offer ongoing tech support. Let us craft advanced service plans for you that include 24/7 remote monitoring, network performance tests and priority response times.